Discover the importance of critical reflective practice and challenge some beliefs about reflection and its role in our work and growth. Kristian Mikhel suggests a critical reflective routine for individual contributors and gives some practical recommendations that will make reflection meaningful and actionable.
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While building a strong customer culture takes a multi-prong approach, workshops are fun and easy — perfect for jumpstarting a sluggish culture and giving participants the thinking tools necessary to filter decisions through the customer lens. In this article, Claire Mason has documented the process around four types of workshops that you can use to drive customer-centricity in your own companies. The workshops are divided into two categories: “general” and “project-specific”. General refers to workshops that are designed for anyone to participate. Project-specific workshops are best run with a particular, actionable outcome in mind.
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Brainstorming seems to be just a fancy name for a usual discussion, but when organized right, it becomes a source of innovation. In this article, Slava Shestopalov brings you a step-by-step guide with tips and tricks, examples of slides, and preparation checklists. Brainstorming has a bright side: It’s a civilized process of generating ideas together. At least this is how it appears in the books on creativity. So, can we make it real? After reaching the end of this article, we hope that you’ll be able to organize brainstorming sessions with your colleagues and clients, and co-create something valuable.
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As the spotlight has focused on the potential of design to transform businesses, we’ve seen a growing need for designers across a wider range of specializations. The number and types of roles have increased and, as UX continues to become a sought-after business differentiator, these roles will continue to diversify. What do you look out for when hiring team members? In this article, Christopher Murphy outlines how to go about building a UX team, which attributes to look out for when hiring, and he will suggest some avenues you can explore to find team members.
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Personal reflection enables us to process and make meaning of all of the great (and not so great) learning and working experiences we’ve had. Everyone stands to gain from engaging in some type of reflection. We can also encourage others to grow through personal reflection. In this article, Victor Yocco will cover some of the benefits of personal reflection, as well as methods of reflecting that you can incorporate into your routine.
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Retrospectives and reflections allow you to codify what you’ve learned from experience, to document mistakes and avoid future ones, and to increase your potential to grow in the future. In this article, Victor Yocco will show you a few approaches that you and your team can immediately incorporate into your practice. He’ll walk through post-project retrospectives in this first article, and in a second article, Victor will present some lessons learned and researched-backed techniques that those who wish to engage in reflection can attempt to include in their routine.
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How do you make sure the team gets up to date with everything that’s being released? As a team leader, Alecsandru Grigoriu was faced with a new challenge: making sure there’s enough recurrence in his team’s communication to facilitate the team’s development. Enter the weekly design meetings. Having a structure and a template to work with is not enough. They’ve settled on a few ground rules in order for the meetings to unfold properly. Looking back at the first 10 meetings, they went through over 100 resources and tackled 2 main design challenges.
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You can facilitate kickoff meetings to improve shared understanding of a project’s goals and potential challenges. You can facilitate presentations to elicit more productive questions and feedback. Even impromptu discussions and group whiteboard sessions would benefit from better facilitation. In this article Brian Frank focuses on developing the soft skills to feel more comfortable facilitating UX design, research and strategy sessions. You don’t need to be a full-time facilitator or leader, or even a designer. These skills can be used by anyone in any role to inject more productive collaboration throughout their design process.
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Working walls are known by countless names. Underlying them all is a single idea: that physically pinning our sources of inspiration and work in progress can help us to rearrange concepts and unlock breakthrough insights. According to Vyas and his colleagues at the University of Twente, designers integrate these surfaces “artfully” and organize information in such a way that it empowers them to visualize and extend their work in progress.
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When a group wants to generate ideas, you assemble, spell out the basic ground rules for brainstorming and then have people yell out ideas one at a time. It’s a method chosen for ideation, but it is fraught with problems. Brainwriting is an easy alternative or a complement to face-to-face brainstorming, and it often yields more ideas in less time than traditional group brainstorming. In this article Chauncey Wilson will talk about this method!
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