On-site search is a key component of almost any e-commerce website. But unfortunately, search often doesn’t work very well. That’s why Baymard Institute has invested months conducting a large-scale usability study, testing the e-commerce search experience of 19 major e-commerce websites with real-world end users. In this article, Christian Holst will provide you insight on how to improve the search experience and success rate on your e-commerce website. He’ll round the article off with a general analysis of the current state of e-commerce search.
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Nothing compares to a good conference: the atmosphere of being immersed in a crowd of people who share the same passion as you, the lessons you learn and advice you take in, and the friends you get to meet and the new ones you make. You leave a good conference bursting with fresh ideas. That’s what Zach Inglis wanted to create with HybridConf. Since starting it he has been fortunate enough to receive invaluable pieces of advice from other conference organizers, so Zach wanted to pay it forward with this article and help more of you succeed, too.
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Why should you care about who’s using a mobile device and who’s not? Because people often behave differently when browsing on a phone versus a desktop. Costs can vary widely by device and visits from mobile might provide more or less value to a particular advertiser. Also, you might want to drive mobile users to different pages than desktop users. So, how do you build a campaign that targets only mobile devices via AdWords? The short answer is you can’t. However, a number of workarounds are available. First, let’s look at a couple of AdWords features that focus spending on mobile: bid modifiers and mobile-preferred ads.
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There are myriad ways to integrate user-centered thinking into the creative process of UX design, and personas are one of the most effective ways to empathize with and analyze users. This final part of the series will explain an effective method of creating a persona. There is no one right way to develop one, but the method Shlomo Goltz will share here is based on processes developed, field-tested and refined over the years at the interaction design agency Cooper. This process follows a logical order that begins with knowing nothing about users and ends with a refined perspective of users that can be shared with others.
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If the 404 doesn’t help your visitors, then what’s the point of having carefully crafted memes, funny GIFs, or odd interactive games? A visitor could find themselves on a 404 page for one of many reasons: a mistyped address, a bad link from somewhere else, a deleted page or content that has moved elsewhere. While you can prevent errors from moved pages with redirects, you can’t control people’s mistakes. In this article, Donovan Hutchinson will show you how to have a better 404 page.
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Displaying onboarding screens to first-time users has become a common practice in mobile apps. Given that these are often the first set of screens with which users interact, they also set the users’ expectations of the app. Therefore, it is essential that those involved in creating the product take the time to evaluate whether onboarding is necessary for the app and, if so, to determine the best way to implement it. In this article, Germaine Satia will provide some good tips on how to approach onboarding, some common implementations, alternative techniques, as well as resources to help you provide the best experience for users.
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Over the last century, many incidents have provided examples that innovation and creativity can play an essential role for an organization in the midst of crisis. They can be applied to redesign a company’s structure and devise a more innovative process that leads to products that meet both creativity and business needs. In this article, Rafiq Elmansy will talk about one interesting example of this: LEGO, the world-famous toy manufacturer. By studying its crisis, lasting from 1993 to 2004, we’ll answer two main questions: Can creativity and innovation help an organization in its time of crisis? And can studying cases such as LEGO’s reveal a model for the broader role of creativity in an organization for other enterprises to follow?
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Since Adobe decided to feature-freeze Fireworks in 2013, there is no replacement available for this Software. However, there are many extensions that might help you improve Fireworks. In the second part of this article, Michael Bozgounov will show you more extensions (commands, command panels, and auto shapes) and you’ll learn how to take full advantage of them. Let’s get started!
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Personas have been in use since the mid-’90s and since then have gained widespread awareness within the design community. Once Shlomo Goltz understood why personas were valuable and how they could be put into action, he started using them in his own work, and then his process became more efficient and fun, while the fruits of his labor became more impactful and useful to others. Personas will supercharge your work and help you take your designs to the next level.
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New tools have emerged to address the challenges of responsive web design. And there is that’s been a leap forward in productivity for the team that Richard Knight works with. Its name is Webflow, and it could be the solution to the problems you face with static design comps produced in Photoshop and Fireworks. In this article, Richard will explore the advantages of Webflow and how you can use it to build responsive websites today. He will take you step by step through the process of creating a responsive website layout for a real project, and identify Webflow’s advantages and where it comes up short.
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