Taking your app to a new platform requires that you adapt to your users’ expectations and needs in that new medium. When moving from desktop web to mobile interfaces, developers have had to rethink interaction design to work around a constrained screen size, a new set of input gestures and unreliable network connections.
In this article, Bear Douglas and Sara Culver will walk you through their extended UX guide which will let you design a good experience end to end, but here, they’ll focus on identifying basic assumptions about users, considering UI aspects that are specific to messaging platforms, and writing app text for conversation.
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