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Author Carolyn Chandler

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Carolyn Chandler is User Experience Director at Eight Bit Studios and the co-founder and Chief Instructor of the School for Digital Craftsmanship. She’s the co-author of “A Project Guide to UX Design” and “Adventures in Experience Design,” an activity-oriented introduction to the experience design process. Crain’s listed her as one of Chicago’s Tech 50 due to her work with technology start-ups. Visit her professional site at www.dhalo.com.

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Carolyn Chandler wrote

Facing Your Fears: Approaching People For Research

Having to make choices with limited information is not unusual — especially in complex projects or with brand new products. But, at some point, though, these choices start to feel like pure guesses and the ground under your feet feels shaky. What can you do about it? Approaching potential users for research, such as interviews and usability tests will help your whole team build a solid foundation for product strategy and design. You’ll find that the skills you develop will give you confidence to pursue the answers you need, leading you to better experiences for yourself and others. Read more…