CategoryCommunication

August 15, 2024 — Ever felt pressure to speed up your design process? Here’s how to address unrealistic expectations and foster a shared understanding with stakeholders, ensuring everyone is aligned on the path to a successful delivery. Part of Smart Interface Design Patterns by yours truly. Read more…

June 5, 2024 — There’s more to achieving good UX than research and design. We need to effectively communicate our ideas to gain buy-in from key stakeholders. Victor covers how UX practitioners can harness the power of persuasion and other tactics from the field of communication when presenting research findings and design concepts to key stakeholders. Read more…

May 15, 2024 — Is there such a thing as harmony between designers and developers in the workplace, and if so, how can it be achieved? In this article, Chris Day explores the challenges of effective collaboration, outlines the key factors at play, and (hopefully!) empowers you to find the right solutions to help you and your team deliver to their full potential. Read more…

April 9, 2024 — Victor Yocco reviews the components of the Transactional Model of communication, explaining how we might apply this framework to preparing, conducting, and analysing our UX research. You will understand how many UX research best practices align with the model and get an example of a tool for tracking alignment. Read more…

September 20, 2023 — To help ensure the success of a workshop, Ben Shih introduces the concept of an inclusive workshop. In Part 2 of the series, you will continue to delve deeper into several key principles and guidelines that you can follow during and after the workshop to encourage an inclusive atmosphere. Read more…

September 13, 2023 — Running a workshop can be an effective alternative to traditional, long-standing meetings. To help ensure its success, Ben Shih introduces the concept of an inclusive workshop. In Part 1 of the series, you discover the fundamentals of inclusivity and get some solid guidance on how to plan an inclusive remote workshop. Read more…

July 21, 2023 — Discover the importance of critical reflective practice and challenge some beliefs about reflection and its role in our work and growth. Kristian Mikhel suggests a critical reflective routine for individual contributors and gives some practical recommendations that will make reflection meaningful and actionable. Read more…

May 25, 2023 — Say goodbye to traditional workflows and embrace Agile to unlock the power of high-quality code. Discover how Agile methodologies promote simplicity, modularization, readability, and continuous improvement, resulting in faster turnaround times, more responsive development processes, and ultimately, the creation of high-quality software that meets customer needs. Read more…

March 30, 2023 — Workshops are all about people: they involve people, are conducted by people, and aim to close the gaps in people’s communication. Slava Shestopalov shares a checklist with everything you need to keep in mind when running a workshop. Read more…

January 27, 2023 — In this article, Rachel walks you through various ways that product teams can utilize to build relationships with customers. She will share some tips and tricks from her experience that have helped her nurture customer relationships and build better products. Read more…