The best way to sell work to clients is to apply user-centered design not only to the work we produce, but also to the clients who commission that work. Our clients have their own needs that are shaped by their personalities and the political environments they work in. If we ignore that, then the best design in the world won’t mean a thing, because it will never see the light of day.
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This article discusses how to influence behavior by designing well-crafted feedback loops. Assist your users in understanding and achieving their goals by continually optimizing your feedback loops. Focus on making them fast, meaningful, quantified and contextual, and your users will thank you for improving their lives.
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You send in questions you have about UX Design, and each month we’ll pick a handful of questions asked by our readers about best practices in designing smart and usable experiences.
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There has been a slight change in the UX Design editorial team. We’d like to introduce you to our new editor, Chui Chui Tan, who will continue to publish high-quality articles in this section.
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Before you ever start coding, it’s essential that you “pop up” from the keyboard, and learn what your customers actually want to use and will pay for. In this article, Austin Gunter shares a process you can go through to find that out!
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As websites have become more robust, we have often placed the burden on our users to make more decisions, each of which distracts them from their wants and needs. However, by using a combination of technical solutions, we can often remove interface barriers for our users.
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Planning UX projects is a balancing act of getting the right amount of user input within the constraints of your project. This article explains how to choose the right mix of tools for the task at hand.
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If you’ve ever run a usability test before, you’ll know that it’s not as easy as it looks. In this article Damian Rees shares some of the lessons he has learned which should help you avoid your user test turning into a frustrating experience for you or the test participant.
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In this article, which focuses on smartphones, not tablets, we’ll look at design patterns and approaches used for mobile e-commerce functionality, including home pages, photo galleries, and more. All the examples are drawn from mobile websites that run in smartphone browsers.
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This article covers the fundamental concepts for utilizing smart device technologies and sensor data in order to understand context and introduce “adaptive thinking” into the UX professional’s toolset. The author demonstrates the importance of context when designing adaptive experiences and gives ideas on how to design adaptive systems.
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