CategoryWorkflow

April 27, 2026 — AI tools are eliminating the need to “bug” colleagues for help, but the informal interactions they replace are the very scaffolding that builds team trust, belonging, and innovation. Casey Hudetz and Eric Olive explore the research and potential impacts behind that risk and offer practical strategies for maintaining human connection while leveraging AI’s strengths. Read more…

March 6, 2026 — UX design is entering a new phase, with designers shifting from makers of outputs to directors of intent. AI can now generate wireframes, prototypes, and even design systems in minutes, but UX has never been only about creating interfaces. It’s about navigating ambiguity, advocating for humans in systems optimised for efficiency, and solving their problems through thoughtful design. Read more…

January 8, 2026 — Penpot is experimenting with MCP (Model Context Protocol) servers, which could lead to designers and developers being able to perform tasks in Penpot using AI that’s able to understand and interact with Penpot design files. Daniel Schwarz explains how Penpot MCP servers work, what they could mean for creating and managing designs in Penpot, and what you can do to help shape their development. Read more…

December 8, 2025 — Lead your organization’s AI strategy before someone else defines it for you. A practical framework for UX professionals to shape AI implementation. Read more…

November 5, 2025 — Let’s dive into the building blocks of UX strategy and see how it speaks the language of product and business strategy to create user value while achieving company goals. Part of the Measure UX & Design Impact (use the code 🎟 IMPACT to save 20% off today). Read more…

October 17, 2025 — A simple but powerful mental model for working with AI: treat it like an enthusiastic intern with no real-world experience. Paul Boag shares lessons learned from real client projects across user research, design, development, and content creation. Read more…

September 26, 2025 — What if your best AI prompts didn’t disappear into your unorganized chat history, but came back tomorrow as a reliable assistant? In this article, you’ll learn how to turn one-off “aha” prompts into reusable assistants that are tailored to your audience, grounded in your knowledge, and consistent every time, saving you (and your team) from typing the same 448-word prompt ever again. Read more…

September 16, 2025 — For too long, personas have been created with considerable effort, only to offer limited value. Paul Boag shows how to breathe new life into this stale UX asset and demonstrates that it’s possible to create truly useful functional personas in a lightweight way. Read more…

September 12, 2025 — Real-time dashboards are decision assistants, not passive displays. In environments like fleet management, healthcare, and operations, the cost of a delay or misstep is high. Karan Rawal explores strategic UX patterns that shorten time-to-decision, reduce cognitive overload, and make live systems trustworthy. Read more…

August 29, 2025 — Prompting is more than giving AI some instructions. You could think of it as a design act, part creative brief and part conversation design. This second article on AI augmenting design work introduces a designerly approach to prompting: one that blends creative briefing, interaction design, and structural clarity. Read more…