Dave Feldman is a product designer in San Francisco, and works as Product Manager at Google. Previously he co-founded Emu, a smart chat app; was Entrepreneur in Residence for CrunchFund; product-managed the 2011 redesign of TechCrunch; and led the design team for Yahoo! Messenger. He’s extremely active on whatever social network was announced a few hours before you read this.
Aspiring to beauty in our designs is admirable. But it doesn’t guarantee usability, nor is it a product or marketing strategy. “Beautiful” says very little about the product. How many people, fed up with PowerPoint, cry out in frustration, “If only it were more beautiful”? No one has figured out how to describe their product effectively. For example, Write, a note-taking app, describes itself as “a beautiful home for all your notes,” which doesn’t say much about why one might want it. Macworld describes it as “Easy Markdown Writing for Dropbox Users.” That’s both concise and specific: If you like Markdown and use Dropbox, you’ll read more. It wasn’t always this way. Indeed, when Dave Feldman became a designer, he had the opposite problem.
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