Ksenia Sternina runs UX Research at Mail.Ru Group. She has created and manages the UX Lab that services a wide range of the company’s products: games, social networks, content projects and mobile apps. Ksenia’s team is developing the UX research community in Russia.
In this article, Ksenia Sternina decided to analyze the physiology of using the interface of Mail.Ru’s Email app; for example, how comfortable is it to use an iPad app in typical positions? The behaviors we studied included tapping buttons while lying down, browsing photos while sitting, swiping, and writing text. Her results revealed a number of purely ergonomic problems that should be taken into account when developing any iPad app. The results are shown here on an iPad layout using a three-color schema. Controls located in the green zone are easily reachable by the average person; the yellow zone is still reachable but not as easily; and the red zone is the most inconvenient location for controls.
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